Startups are constantly told to scale, automate, and optimize. But early on, being small is an advantage. In this interactive workshop, Talitha McCloskey from Growclass will share how founders can stay close to customers once you've gotten through that last mile cycle, build stronger relationships, and turn early customers into collaborators and advocates. Attendees will leave with a practical plan for one real customer relationship and one delightfully unscalable thing to try next.